Terms & Conditions
Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can send it back within 90 days of purchase. Unlike most retailers, we also guarantee the product selection advice offered through our catalog, website, and staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item for exchange, refund, or credit.
Because we work with multiple suppliers to bring you the best pricing possible, return policies vary by product brand:
- If your product is unopened and in original package and the return process is initiated within 90 days - Simply ship the product back to us and we will waive the restocking fee and refund you the full price of the item.
- If your product is opened but still in the original package and the return process is initiated within 30 days - Simply ship the product back to us and you will be refunded the full price of the item minus a 10% restocking fee.
- If there are any defects or errors caused by us, we will certainly waive all restocking fees and pay return shipping for you.
Zareba (Fishock, Red Snap'r, Electrobraid)
If you initiate the return process within 30 days and send it back in it's original packing, we accept returns with a 15% restocking fee.
Tru Test (Speedrite, Patriot, Hayes)
If you initiate the return process within 90 days and send it back in it's original packing, we accept returns with a 20% restocking fee.
For more information on our return policy and where to send returns (This varies depending on the product), please contact us via email at firstname.lastname@example.org or via phone at (815) 797-9636.
Use of the Website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website. Manufacturer warranties are specific to each supplier and do not fall under the responsibility of Redstone Supply.
Disclaimer of Liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Applicable Laws (choice of venue and forum)
Use of this website shall in all respects be governed by the laws of the state of Illinois, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Illinois courts shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.